CRM
Customer relationship management to streamline sales, marketing, and support.
About This Solution
Build stronger customer relationships and accelerate your sales pipeline. Track every customer interaction from first contact to closed deal.
Key Benefits
- 360-degree customer view
- Automated lead scoring and routing
- Email sequences and campaign tracking
- Helpdesk integration for customer support
How UrbanNest Properties transformed with CRM
The Challenge
A growing real estate agency was managing 200+ active leads across WhatsApp, email, and spreadsheets. Deals were falling through because follow-ups were missed. Sales reps didn't know which leads were hot, and management had no visibility into the pipeline.
The Solution
MavIQ CRM unified all communications into one platform. Every inquiry from PropertyFinder, social media, and walk-ins automatically created a lead record. Automated follow-up reminders ensured nobody slipped through. AI scoring prioritized leads based on engagement signals.
The Results
Full CRM rollout in 2 weeks
- Lead response time reduced from 4 hours to under 20 minutes
- Sales conversion rate improved from 12% to 27%
- Monthly deals closed increased by ₹1.2 crores
- Sales team productivity up by 65%
Ready to Get Started?
- 1Import your existing lead data
- 2Set up automated workflows
- 3Train your sales team on the platform